Morgan Insurance Brokers is part of the Steadfast Group Essentially, what this means is that we have negotiated comprehensive policy covers with competitive pricing with the major Australian Insurers. The pricing that we have collectively as part of a large group means that our pricing is generally cheaper than if you were to organise insurance yourself.

Depending on the type of insurance you require, we will ask a series of questions to determine, and obtain the best insurance cover for your requirements.

Increasing your excess can decrease your premium. What we note though is that the higher the excess goes, the lesser the premium reduction. We can review your excess and determine a good premium reduction without having to pay a large excess if you needed to claim.

As a General Insurance Brokerage, we only provide insurance covers to our clients that we are confident, experienced, and well versed in. We don’t pretend to be good at everything.

We focus on Business Insurance, Public Liability, Cyber, Property, Home & Contents, Landlords, Motor Vehicles, Professional Indemnity, Personal Accident and Illness, Boat, Strata, Workers Compensation, Plant & Equipment, and Tool Cover.

Insurances we can’t look after are Farm, Income Protection, Life Insurance, and Private Health.

Fortunately, with Morgan Insurance Brokers on your side, we handle all of your claims on your behalf from lodgement all the way through settlement. Very rarely will you ever have to speak to an insurance company throughout the course of your claim!

Morgan Insurance Brokers has a number of payment methods available, including paying your insurance premium over affordable, flexible, monthly repayments.

A Certificate of Currency is proof that you have an active, and paid for insurance policy in force.

A Policy Wording/ Product Disclosure Statement, or PDS contains your insurance policy terms and conditions, policy coverages and exclusions, your requirements as a policy holder, and also the insurer’s requirements when entering into an insurance contract. These can be very lengthy, and hard to understand. Morgan Insurance Brokers can guide you through decifering the document so you know exactly what you’re covered for.

A Target Market Determination (TMD) sets out who an insurance product is appropriate for. It also contains conditions around how the insurance product can be distributed.

An Insurance Broker gets paid in the way of commission which is inbuilt into the insurance premium and is not charged in addition.

Brokers can also add broker fees. This is at the discretion of the broker at the time. Morgan Insurance Brokers tends to limit the use of broker fees to keep the cost of insurance as low as possible for our clients.

You can read more about this in our Financial Services Guide 

Morgan Insurance Brokers contacts our clients 4-6 weeks out from their renewal date and does a thorough review of their circumstances to determine if the cover is still suitable. We always approach as many insurers as possible to ensure that you are receiving the best cover for the coming year.

If you need to make a change to your policy midway through the policy period, contact us and we can update your details with the insurer directly. We do not charge any fees for changes to your policies.

An FSG is designed to assist you in deciding whether to use any of those services and contains important information about:
▪ The services we offer you.
▪ How we and others are paid.
▪ Any potential conflict of interest we may have.
▪ Our internal and external dispute resolution procedures and how you can access them.
▪ Arrangements that are in place to compensate clients for losses.

Brindabella Insurance Brokers are the holder of the Australian Financial Services License in which Morgan Insurance Brokers are a corporate authorised represenative of.

Sometimes Insurance dealings such as claims don’t always go the way you’d hoped. Morgan Insurance Brokers will always assist you if you are unhappy with our service with our comprehensive internal disputes resolution process. We are here to assist you as much as possible so that your experience with us is nothing but exceptional.

If you are unhappy with the insurance company and their service, Morgan Insurance Brokers can assist you with escalating your matter with the insurers Internal Disputes Resolutions process. If the outcome of the internal disputes resolution was not forthcoming, Morgan Insurance Brokers can guide you through the service of an external disputes resolution process Australian Financial Complaints Authority.

As a corporate authorised represenative of an Australian Financial Services License holder, Morgan Insurance Brokers is not authorised handle insurance premiums. Our Australian Financial Services Lisensee – Brindabella Insurance Brokers holds the premium in their trust account then they pay the insurance companies the premium.

When you have an insurance claim, sometimes the insurance company may decide to appoint a third party external claims company to deal with your claim. These are referred to loss adjusters or assessors.

An assessor will usually be appointed if your estimated claim value exceeds a certain threshold – for example, damages that are more than $10,000

When cancelling your insurance policy, you are entitled to a prorata refund. A prorata refund is calculated by the insurance company based on the days that you’ve been on cover, and how long you have left in your policy. Insurers don’t charge additional cancellation fees. If a policy is sourced by an underwriting agency, they may charge a cancellation fee. Morgan Insurance Brokers doesn’t charge any cancellation fees however, we do not refund our broker commission when a policy is cancelled and this can show as a postitive broker fee on your cancellation invoice.

A proposal form can be a form where you complete relevant information about your insurance requirements. For example, it could request

• Personal information
• Type of insurance you need
• Level of cover required
• Insurance history

With this information, the insurer can determine the premiums to charge based on your requirements and risks.

Usually, you would sign this to confirm that the details in the form are true and correct. This can be a legally binding document/insurance contract between yourself and the insurance company.

We are located in Brisbane City – Level 38/71 Eagle Street, Brisbane City.

Having a local insurance broker is a very important decision for your business. Choosing local means you share in, and have access to local insurance knowledge, industry trends and local service.

Local service is important, especially when it comes time to an insurance claim. Having a local insurance broker means that when it comes to a claim, your insurance broker has access to a network of trades that could expedite your repairs, especially in the event of a major Catastrophe where trades tend to be in high demand and are short of supply.

Running a business in Brisbane vs running a business in other areas, for example northern Queensland both come with greatly different insurance considerations. In Brisbane, you have to navigate negotiations with insurers regarding the risks for flooding. Whereas, in north Queensland, you have to navigate tough market conditions regarding cylones and monsoonal weather.

Both have different challenges and dealing with it on your own can be an impossible task. This is where a local broker has a better understanding and pull, rather than a broker situated in NSW for example. An Insurance Broker like Morgan Insurance Brokers located in Brisbane know exactly who to talk to, and where to search for affordable insurance for your business without the need to comprise your insurance coverage.

Morgan Insurance Brokers local presence in Brisbane allows for in person interactions, building trust and a deeper understanding of your insurance requirements.

By working with us, you can trust that we will protect your business as if it were our own.