Professional Indemnity Insurance Brisbane

Most PI policies taken out by Brisbane professionals have gaps your insurer won't tell you about. We find them before a claim does.

1
What it is

What is professional indemnity insurance?

Professional indemnity (PI) insurance protects businesses and individuals from the financial consequences of a claim made against them for the advice, recommendations, or professional services they provide. If a client suffers a financial loss as a result of your work — even if the claim is unfounded — you could face significant legal costs defending yourself.

A PI policy covers the legal and defence costs of fighting a claim, plus any compensation awarded to the claimant, up to your chosen limit of indemnity. It also covers actual or alleged breaches of professional duty, errors and omissions, and misleading advice — whether or not the claim ultimately succeeds.

For many professions in Brisbane, PI insurance is not optional. Accountants, financial planners, engineers, real estate agents, and lawyers are required to hold a minimum level of cover to operate legally or maintain professional association membership.

PI insurance responds on a claims-made basis — meaning your policy must be active both when the work is done and when the claim is made. This is different to most other business policies and is why getting the structure right from the start matters.
2
Why use a broker

Why use a professional indemnity insurance broker in Brisbane?

PI insurance is one of the most complex policies to structure correctly. Policy wordings vary significantly between insurers — particularly around how legal costs are treated (costs inclusive vs costs in addition), how the retroactive date is set, and what activities are covered or excluded. Buying direct means navigating this without guidance.

As a Brisbane professional indemnity insurance broker, Morgan Insurance Brokers compares policies across 30+ specialist PI insurers, reads every policy wording in detail, and structures your cover around your actual profession, turnover, and risk exposure — not a generic online form.

Critically, we advocate for you at claim time. PI claims can be lengthy and adversarial — having a broker who knows your policy, your profession, and the insurer's obligations puts you in a significantly stronger position than managing a claim alone.

Compulsory PI insurance

Is professional indemnity insurance compulsory in Brisbane?

PI insurance is legally required for certain professions in Queensland and across Australia. For others it is strongly recommended even where not mandated by law, as most professional association memberships and client contracts require proof of cover before you can win or retain work. Here is how the two categories break down.

Legally required

Mandatory
Accountants & tax agentsTPB requirement
Financial plannersASIC RG126
Lawyers & barristersLaw Society
Real estate agentsLicensing board
Mortgage & finance brokersASIC requirement
Migration agentsOMARA requirement

Strongly recommended

Best practice
Engineers & architectsAssociation req.
IT & software professionalsContract req.
Management consultantsClient contracts
Project managersAIPM membership
NDIS plan managersNDIS Practice Std
Healthcare professionalsSpecialist PI req.
Not sure if your profession requires PI? As a Brisbane professional indemnity insurance broker, we advise clients across 200+ occupations. Many professions that are not legally required to hold PI find that their clients, contracts, or industry bodies require proof of cover before they can win work. We can confirm your obligations and arrange the right level of cover in one conversation.
What PI covers

What does professional indemnity insurance cover in Brisbane?

PI insurance covers the legal costs and compensation payments arising from professional mistakes, misunderstandings, and allegations of negligence. Here's what that looks like in practice.

Real scenario

"Our accountant made an error in our tax return. The ATO audit cost us $40,000 and we're holding them responsible."

PI covers this

Unintentional errors & omissions

A mistake in your work — however small — can lead to a claim if it causes financial loss to a client. PI covers the cost of defending the claim and any compensation owed, even if the error was genuinely accidental.


Legal defence Compensation Investigation costs
Real scenario

"The consultant recommended a strategy that we followed in good faith. It didn't work out and we lost $200,000."

PI covers this

Advice that leads to client loss

If a client suffers a financial loss because of advice or recommendations you provided — even if you believed the advice was sound — they can bring a claim against you. PI covers the legal costs of defending your position and any settlement reached.


Breach of duty Negligent advice Settlement costs
Real scenario

"We received advice we acted on immediately. Later we discovered the professional had misrepresented what was covered."

PI covers this

Misrepresentation & miscommunication

When a client misinterprets advice — or claims they were misled — a PI policy covers the cost of defending the allegation. This includes claims related to unclear communication, jargon-heavy advice, or failing to document recommendations properly.


Misrepresentation Documentation disputes
Real scenario

"The designer used stock imagery in our campaign without a proper licence. We've now been sued for copyright infringement."

PI covers this

Copyright & intellectual property claims

If your work unintentionally infringes on someone's intellectual property — images, music, code, or content — and a claim results, PI insurance can cover the legal defence costs and any damages awarded to the copyright holder.


IP infringement Copyright claims
Real scenario

"The engineer's design had a flaw that wasn't identified until construction. Rectification costs ran to $350,000."

PI covers this

Design errors & professional negligence

For engineers, architects, and design-and-construct contractors, PI covers claims arising from errors in design, planning, or compliance documentation — including rectification costs and consequential losses caused by a design defect.


Design defects Rectification costs Consequential loss
Real scenario

"A data breach exposed our client's confidential information. They're claiming our IT consultant failed to implement adequate security."

PI covers this

Confidentiality breaches & data claims

Accidental disclosure or mishandling of confidential client information can trigger a PI claim. For IT professionals, consultants, and advisers handling sensitive data, PI covers the legal costs and compensation arising from confidentiality breaches.


Confidentiality breach Data mishandling
How we help

How Morgan Insurance Brokers structures your PI cover

1

We understand your profession and risk profile

PI insurance is not one size fits all. Before we approach any insurer, we take the time to understand exactly what services you provide, who your clients are, your annual turnover, and any prior claims. Your cover reflects your actual exposure, not a generic occupation category.

2

We compare 30+ specialist PI insurers on your behalf

Different insurers assess the same profession very differently, particularly for higher-risk occupations or businesses with prior claims. We access specialist PI markets unavailable direct, compare policy wordings side by side, and identify the most competitive and comprehensive option for your situation.

3

We explain exactly what you're covered for in plain English

PI policies are complex, particularly around retroactive dates, costs inclusive vs costs in addition structures, and what activities are included or excluded. We translate the policy wording into clear language so you know precisely what your cover responds to before you sign anything.

4

We're there when a claim happens, not just at renewal

PI claims can be drawn out and adversarial. When a client makes a notification against you, we manage the process from start to finish, liaising with the insurer, pushing for fair outcomes, and making sure your legal defence costs are covered as quickly as possible.

30+
Specialist PI insurers compared on your behalf, not just one company's products
$0
We don't charge anything to do the research and approach the market for you. Our initial advice is free.
600+
Five-star client reviews from Brisbane professionals who trust us to get their cover right
Same day
Quote turnaround for most standard PI occupations, including certificates of currency
Get a PI quote

Frequently Asked Questions

Professional indemnity insurance cover can range in price depending on many different variables. The main contributor to an expensive policy is if the advice given would result in a physical injury, or a large financial loss to your client. The other contributing factors which drive the insurance premiums are your annual turnover, how many employees are giving advice, and the limit of liability you’d like to insure.

Professional Indemnity Insurance, also known as Errors and Omissions Insurance, provides essential coverage for professionals across various industries. This type of insurance offers protection against claims made by clients for negligent acts, errors, or omissions that occur during the course of providing professional services. Both terms refer to the same type of insurance, offering the same benefits and scope of coverage to safeguard professionals from potential legal costs and damages.

Morgan Insurance Brokers can evaluate the type of clientele you work with, and what your likely exposure would be if your work resulted in your clients suffering a financial loss.

Legal fees are covered under a Professional Indemnity policy. However, the amount that your insurer contributes is dependent on the type of cover you select. If you have insured for a Professional Indemnity policy that is “costs in addition”, then your policy will pay for the legal and defence in addition to the policy limit that you’ve selected. If you have insured for “costs inclusive”, then your policy will only pay up to the limit of liability that you’ve selected, with defence and legal fees being deducted from the insured sum. Legal and defence costs can be costly, so where possible it’s in your best interest to obtain a policy that is “costs in addition”.

Professional Indemnity Insurance policies will have a standard excess to all compensation claims paid.
If you have a Professional Indemnity Insurance Policy that has a “costs inclusive” excess this means that you will have to pay the standard excess if there were any legal and defence costs incurred, regardless if there was a settlement claim for compensation. A “costs exclusive” excess means that you do not need to pay an excess if the only costs incurred are legal and defence fees, and where there is no compensation claim.
A “costs exclusive” excess is more favourable and is standardly available. Where it is not always available is for
industries where they may incur a high frequencies of claims, such as a real estate agent, or property management business. For these industries, the insurers will most likely offer a “costs inclusive” excess.

Professional Indemnity insurance Policies are structured on a “claims made basis”. What this means for you is that when you are first notified by a client of a potential scenario that could result in a claim, you should consider letting your insurance company know. Professional Indemnity Insurers require you to notify them of the actual or alleged claim scenario when you first become aware of it so they can intervene immediately. With their help, they can mitigate the risk before it progresses, thus potentially preventing a claim. If you fail to notify the insurer within your policy period, you may forfeit your cover.

Professional indemnity insurance policies are designed on a “claims made basis” meaning that in order to make a claim, you have to have an active policy in place at the time that the claim is brought against you. If you cancel your policy, you are forfeiting all cover for any of your previous works. In order to protect yourself, you should consider restructuring your policy to a “run off” policy.

No, professional indemnity insurance and public liability insurance are not the same.

Professional indemnity insurance is designed to protect professionals who provide advice or services to their clients which if the incorrect advice or a failure to provide a service can lead to financial losses.

Public liability insurance, on the other hand protects yuo for third-party claims of personal injury or property damage.

In some cases, Public Liability Insurance policies can be supplemented with an Errors and Omissions extension. This addition enhances the policy, providing broader protection that covers not only third-party bodily injury and property damage but also specific professional errors or omissions that could lead to financial loss for the client. Opting for this extension can be a strategic decision for professionals seeking comprehensive coverage, ensuring that they are well-protected against a wide range of potential claims.

Professional Indemnity insurance will protect your business including your employees for claims brought against them for breach of professional duty, advice and recommendations that they’ve provided that results in a financial loss.

No, Professional Indemnity and Directors and Officers are different insurance products.

Directors and Officers is a component of a more comprehensive Management Liability Insurance policy. This type of insurance is specifically crafted to offer protection to directors, partners, and shareholders of a company against claims alleging mismanagement. These claims can arise from a variety of sources, including shareholders, employees, customers, or regulatory bodies, and typically relate to decisions or actions taken by the management that are perceived to have negatively impacted the company or its stakeholders.

Professional Inmnidety Insurance is a cover that will provide protection for claims that have resulted in financial loss to a third party as a result of th advice and recommendations you’ve provided to them.

WATCH MORE ON HOW YOU CAN BENEFIT FROM USING MORGAN INSURANCE BROKERS AS YOUR PREFERRED PROFESSIONAL INDEMNITY INSURANCE BROKER